Craft Bag

For credit card payments, your order will be shipped within 3 business days following approval from the relevant bank and a check by our security unit. Door-to-door shipping service is available to areas within the selected shipping company's delivery network. For areas not within the shipping company's door-to-door delivery zone, delivery will be made to the cargo office with telephone notification. If you have any questions or issues, please contact us at our provided contact details.

Return Conditions

Our colored products are delicate as they are hand-dyed with plant waste; therefore, returns are not accepted.
Our return period is 14 days.
The tag of the product to be returned must not be removed, hygiene strips must not be detached, and it must be sent back with its original package/box.
The product must be returned in the condition it was received.
 
Inspection and Refund Process
The returned product that reaches us will be inspected by our team.
If the error, defect, or malfunction is user-caused as a result of the inspection, the product price will be refunded to your credit card within the legal period of 10 business days.
Cash refunds are not made.
For the return to be accepted, the product must be sent with its invoice.
Returns of products that have lost their resalability and cannot be sold to another customer will not be accepted, and their cost will not be refunded.

1. Wash gently with cold water

Turn the product inside out and wash by hand or on a delicate cycle with cold water.

Use color-safe, natural-ingredient soaps.

Bleach, fabric softeners, scented detergents? A big no!

2. Dry in the shade, not in the sun

Dry the product flat in the shade.

Tumble dryer? Let's gently say "no" to that too.

3. Does ironing work? Yes, but...

Iron on low heat, inside out.

Do not apply direct heat to embroidered or buttoned areas.

4. Let it breathe even when storing

Cloth bag, not plastic bag!

Colors may fade a little over time. This shows that they are aging, that they are living fabrics.